Michele Keenan

resume

michele@michelekeenan.com

employment

Freelance Website Development & Programming
2001 - present

Specializing in Inventory management, search engine optimization (seo), visual/interface website design, programming, various web applications, and photography.

Web Programmer
Tristar Fulfillment Services, Bridgeport, NJ
January 2005 - January 2006

Develop and maintain web site(s).
Design, maintain, and train employees on web-enabled order management system.
Internal support helpdesk.

Web Technologist (webmaster)
QAD Incorporated, Mount Laurel, NJ
October 1999 - August 2004

Develop and maintain the company's web site.
Monitor site traffic and scale site capacity to meet traffic demands and maintain performance.
- Improves efficiency and design the look and feel for the site(s).
- Train end users on web content publishing tools, request processing, and ftp site.
Perform programming for shared applications, including the interface to other internal business systems.
Maintain Customer and Product Services ACD/MAX and led display board applications.

Programmer/Analyst
QAD Incorporated, Mt. Laurel, NJ
March 1996 - October 1999

Business analysis and programming for Customer & Product Support Services (C&PSS)
Design web site architecture.
Maintain sound source code control practices and ensure compliance with corporate coding standards and other standards processes for check-in, check-out, testing, and implementation of source code.
Web server system administration.
Interface development [e.g., user interfaces, interfaces between systems and programs (e.g., Web server-to-database)].
Technical writing related to customer and product support services.
Maintenance of Customer and Product Services ACD/MAX and led display systems

Programmer
GBC Technologies, Berlin, NJ
May 1993 - March 1996

Progress and Foxpro programming for WDSII distribution package.’
Maintain customer product and pricing application on BBS
Duties also included company support for questions and problems related to: software, hardware, network access, and reports.

Programmer
GBC Technologies, Berlin, NJ
January 1992 - May 1993
Create and maintain reports for telemarketing, letters and labels for multiple advertising campaigns, using Q&A database software.
Maintenance of company sales database, along with supervising data entry personnel.
Maintain customer product and pricing application on BBS
Duties also included company support for questions and problems related to: software, hardware, network access, and reports.

programming/software experience

HTML, JavaScript, Dreamweaver, VB, ASP, Progress, Lotus Notes, SQL, Webspeed, Photoshop, FrameMaker, Fireworks, Unix, Marketwave Hitlist, Vignette, MFG/PRO, CSS, interface design, web design, visual design, usability, research, working in teams, writing, and organization.

higher education

Gloucester County College, Sewell, NJ
Spring 2008 graduate with Arts and Sciences A.S. with concentration computer programming.

references

Available upon request.